Legal
Privacy Policy
Last updated: 10 June 2026
1. Who we are
Swildens Web Agency is a sole proprietorship (eenmanszaak) registered in the Netherlands, operated by Sinyo Swildens.
Company name: Swildens Web Agency
KVK number: 98170732
VAT number: NL005312797B80
Address: Eerste Jan Steenstraat 5 H, 1072 NA Amsterdam, Netherlands
Email: sinyosurf@gmail.com
Phone: +31 6 39 39 18 37
2. What personal data we collect and why
We collect personal data only when you actively submit it through our website. Below is an overview of what we collect, why, and the legal basis under the GDPR.
Contact form
Data collected: name, business name, phone number, email address, optional message
Purpose: to respond to your enquiry
Legal basis: legitimate interest (art. 6(1)(f) GDPR) / pre-contractual steps
Consultation request (funnel form)
Data collected: name, company name, email, phone, business type, website goals, description
Purpose: to prepare and schedule a free consultation
Legal basis: legitimate interest / pre-contractual steps
Appointment booking
Data collected: name, email address, chosen date and time
Purpose: to prepare a WhatsApp consultation request and keep a lightweight backup lead log
Legal basis: performance of a (pre-)contract (art. 6(1)(b) GDPR)
Free SEO check
Data collected: website URL and, if you choose to receive the report by email, your email address
Purpose: to run the requested website analysis and deliver the report
Legal basis: performance of a (pre-)contract / legitimate interest
3. Third parties who receive your data
To deliver our services, we use the following third-party processors. Each of these receives the personal data you submit, solely for the purpose described. We do not sell your data or use it for advertising.
WhatsApp / Meta
Lead conversations — used when you choose to send a prefilled WhatsApp message to Swildens.
Located in: European Union / United States — Standard Contractual Clauses (SCCs) apply for data transfer outside the EEA.
Privacy policy →Google (Gmail)
Email delivery — used to send contact form messages, SEO-check reports and essential service messages from our own mailbox.
Located in: European Union / United States — Standard Contractual Clauses (SCCs) apply for data transfer outside the EEA.
Privacy policy →Vercel Analytics
Privacy-friendly website analytics — used to understand page performance and basic usage without advertising profiles.
Located in: European Union / United States — Standard Contractual Clauses (SCCs) apply for data transfer outside the EEA.
Privacy policy →4. How long we keep your data
- Enquiry and consultation data: up to 12 months from the date of contact.
- Email correspondence: for the duration of the business relationship plus 2 years for administration purposes.
- Booking records: up to 12 months.
After these periods, data is deleted or anonymised. You can request earlier deletion — see section 5.
5. Your rights under the GDPR
You have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Correction — ask us to correct inaccurate data
- Deletion — request that we delete your data
- Restriction — ask us to limit how we use your data
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interest
To exercise any of these rights, email sinyosurf@gmail.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Dutch Data Protection Authority:
6. Cookies and tracking
This website does not use advertising trackers such as Meta Pixel or Google Ads remarketing. We use Vercel Analytics for privacy-friendly aggregate website analytics and performance insight. Vercel Analytics stores anonymised data and does not use cookies. We do not track your behaviour across other websites.
NEXT_LOCALE
Functional cookie
Stores your language preference so the site can open in Dutch or English.
swildens-chat-session
Local storage
Keeps one anonymous chat session ID so the chatbot can keep short conversation context.
swildens_cookie_notice
Local storage
Remembers that you have seen the cookie/privacy notice, so it does not keep appearing.
7. Security
We take appropriate technical measures to protect your personal data, including SSL/TLS encryption, HTTP security headers (CSP, HSTS, X-Frame-Options), and enterprise-grade hosting infrastructure (Vercel). Personal data transmitted via our forms is encrypted in transit. We do not store form submissions in any database operated by us.
8. Marketing communications
If you have given explicit consent to receive updates or offers from Swildens Web Agency, we may occasionally send you relevant information by email. You can withdraw this consent and unsubscribe at any time by replying to any email or by contacting us at sinyosurf@gmail.com.
9. Changes to this policy
We may update this privacy policy from time to time. The date at the top of this page reflects the most recent revision. We recommend checking this page periodically if you have an ongoing relationship with us.
© 2026 Swildens Web Agency