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Privacy Policy

Last updated: 28 March 2026

1. Who we are

Swildens Web Agency is a sole proprietorship (eenmanszaak) registered in the Netherlands, operated by Sinyo Swildens.

Company name: Swildens Web Agency

KVK number: 98170732

VAT number: NL005312797B80

Address: Eerste Jan Steenstraat 5 H, 1072 NA Amsterdam, Netherlands

Email: sinyosurf@gmail.com

Phone: +31 6 39 39 18 37

2. What personal data we collect and why

We collect personal data only when you actively submit it through our website. Below is an overview of what we collect, why, and the legal basis under the GDPR.

Contact form

Data collected: name, business name, phone number, email address, optional message

Purpose: to respond to your enquiry

Legal basis: legitimate interest (art. 6(1)(f) GDPR) / pre-contractual steps

Consultation request (funnel form)

Data collected: name, company name, email, phone, business type, website goals, description

Purpose: to prepare and schedule a free consultation

Legal basis: legitimate interest / pre-contractual steps

Appointment booking

Data collected: name, email address, chosen date and time

Purpose: to create a Zoom meeting and send a confirmation email

Legal basis: performance of a (pre-)contract (art. 6(1)(b) GDPR)

3. Third parties who receive your data

To deliver our services, we use the following third-party processors. Each of these receives the personal data you submit, solely for the purpose described. We do not sell your data or use it for advertising.

Formspree

Contact form submissions — receives your name, email and message and delivers them to our inbox.

Located in: United States — Standard Contractual Clauses (SCCs) apply for data transfer outside the EEA.

Privacy policy →

Resend

Email delivery service — used to send booking confirmations and notifications.

Located in: United States — Standard Contractual Clauses (SCCs) apply for data transfer outside the EEA.

Privacy policy →

Zoom

Video conferencing — used to create and host consultation meetings.

Located in: United States — Standard Contractual Clauses (SCCs) apply for data transfer outside the EEA.

Privacy policy →

Calendly

Appointment scheduling — used to let clients book consultation slots.

Located in: United States — Standard Contractual Clauses (SCCs) apply for data transfer outside the EEA.

Privacy policy →

4. How long we keep your data

  • Enquiry and consultation data: up to 12 months from the date of contact.
  • Email correspondence: for the duration of the business relationship plus 2 years for administration purposes.
  • Booking records: up to 12 months.

After these periods, data is deleted or anonymised. You can request earlier deletion — see section 5.

5. Your rights under the GDPR

You have the following rights regarding your personal data:

  • Access — request a copy of the data we hold about you
  • Correction — ask us to correct inaccurate data
  • Deletion — request that we delete your data
  • Restriction — ask us to limit how we use your data
  • Portability — receive your data in a structured, machine-readable format
  • Objection — object to processing based on legitimate interest

To exercise any of these rights, email sinyosurf@gmail.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Dutch Data Protection Authority:
autoriteitpersoonsgegevens.nl

6. Cookies and tracking

This website does not use tracking cookies, advertising scripts or analytics tools (such as Google Analytics or Meta Pixel). We do not track your behaviour across other websites. The only external service embedded on this site is Calendly (for booking), which may set its own functional cookies. These are strictly necessary for the scheduling feature to work.

7. Security

We take appropriate technical measures to protect your personal data, including SSL/TLS encryption, HTTP security headers (CSP, HSTS, X-Frame-Options), and enterprise-grade hosting infrastructure (Vercel). Personal data transmitted via our forms is encrypted in transit. We do not store form submissions in any database operated by us.

8. Marketing communications

If you have given explicit consent to receive updates or offers from Swildens Web Agency, we may occasionally send you relevant information by email. You can withdraw this consent and unsubscribe at any time by replying to any email or by contacting us at sinyosurf@gmail.com.

9. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page reflects the most recent revision. We recommend checking this page periodically if you have an ongoing relationship with us.

© 2026 Swildens Web Agency